Privacy Policy

PT Snapcart Digital Indonesia (“Snapcart”), and its shareholders and affiliated companies (collectively, “Snapcart Group”) recognize that you should have the right to know how the data we collect is used and what controls you have over that data once shared with us. Snapcart Group is in the business of operating, administering, and providing market research and Rewards to help consumers receive value back when they shop and to help brands and retailers better understand consumer behavior. This Privacy Policy applies to all information collected by Snapcart Group and any corporate affiliates for current and former consumers in connection with all the products, services, websites, microsites and mobile applications we offer on behalf of ourselves or others. Please read this Privacy Policy carefully and contact us if you have any questions or concerns. You may rest assured that Snapcart Group take privacy and security seriously and are receptive to any feedback on these issues. If you have any queries, comments or concerns, or otherwise require any help, please feel free to contact us at support@snapcart.asia. We assume that you have read and agreed to our Privacy Policy for your acknowledgement and consent to our collection and use of your Personal and Nonpersonal Information for the purposes as set out in this Privacy Policy. Unless defined otherwise in this Privacy Policy, all terms defined in this Privacy Policy have the same meanings given to them in our terms of services (“Terms of Services”). This Privacy Policy is an integrated, inseparable part of the Terms of Services.

                                                        

What information does Snapcart collect?

We may collect the following types of information:

Information you provide We receive and store the information you enter on Snapcart Website or mobile application (such as information contained in receipts that you scan into our mobile application) or you otherwise provide us in any other way. Wherever we provide examples of information in this Privacy Policy, the examples are not intended to be an exhaustive list.

 

Rewards information We will maintain records to keep track of the Rewards you earn.

 

Information from cookies When you visit a Snapcart Website or click on a banner advertisement, we may send one or more cookies to your computer or any other device. You can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some Snapcart Website features or services may not function properly without cookies.

 

Log and other information When you access a Snapcart Website, email, advertisement, or other content served by or on behalf of us on other websites, microsites or mobile applications, our servers automatically record information that your browser sends whenever you visit a website. These server logs typically include your web request, internet protocol address, browser type, browser language, the date and time of your request and one or more cookies that may uniquely identify your browser or Account(s) to us. Other actions, such as interactions with advertisements, may also be included in our server logs. During your visits to our website, microsites or mobile application, we may use software tools such as JavaScript to measure and collect session information, including page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page.

 

Information from other sources We may receive information about you from various sources. This may include estimated demographic information from data collection companies and others in order for us to offer anonymous market research reports to any person, an individual or entity, whose products, goods or services, are accessible through the Service or those who have access to market research information from Snapcart (“Clients”) and any person, an individual or entity (other than a Client) with whom Snapcart has a contractual arrangement (“Partners”). We may link Nonpersonal Information about you with any Personal Information we have.

 

Surveys The Snapcart mobile application may request permission to send you emails containing links to surveys in which we would like you to participate, and may also present you with surveys within the application itself. If you participate in these surveys, we will collect your answers to the surveys.

 

Facebook Login The Snapcart mobile application may request your mobile application permission to link with your Facebook account, if you use Facebook Login to access the application. If you grant the mobile application permission to access your Facebook account, we will collect Personal and Nonpersonal Information from your profile including but not limited to your likes and interests. We may also provide you the ability to log in to our website using sign-in services such as Facebook Login. These services will authenticate your identity and provide you the option to share certain information with us such as your name and email address to pre-populate our sign-up form. Services like Facebook Login give you the option to post information about your activities on our website(s) to your profile page to share with others within your network.

 

How does Snapcart use my information?

To manage your Account(s) We use the Personal and Nonpersonal Information we collect to manage your Account(s). For example, we use a piece of Nonpersonal Information you provide us and the purchase information we collect to track, process, post and fulfill Rewards you earn and to provide customer service. In addition, we may use the Nonpersonal Information and purchase information to keep you updated of new features and product developments as well as to provide more relevant offers to you.

 

To contact you We may use the Personal and Nonpersonal Information we receive from you or third parties to contact you via email, direct mail, telephone or other channels such as text messaging, Facebook and Twitter, in each case provided by agreeing to this Privacy Policy you are deemed to have permitted us to send such communications to you and you have not otherwise opted out of receiving them. We may also use your contact information to provide you administrative communications from time to time.

 

For market research purposes We use the Personal and Nonpersonal Information we collect to provide our Clients with anonymous market research reports. This includes using the Personal Information and Nonpersonal Information relating to conduct market research, analysis and surveys (at times in conjunction with our preferred Partners or Client) in order to understand your preferences, develop new products and services, or personalize or otherwise improve the products and services we offer you. For example, “What percentages of Females in the Java buy Brand X products?” We may also partner with third-party market research companies who may leverage the data to support the creation of their own anonymous market research reports based on proprietary data they collect via other sources. However, your Personal and Nonpersonal Information shall NOT be sold to third parties for the purposes of marketing to you.

 

To develop, evaluate, improve and deliver our products and services We use the Personal and Nonpersonal Information we collect to develop, evaluate, improve and deliver our product and services. For example, if we learn from the information we collect that certain brands or categories of products are highly valuable to Registered Users, we may offer more services or Rewards for those products.

 

To deliver personalized advertisements and other information to you We may use the information we collect to deliver advertisements about our products and services, and/or the products and services of our Clients or others on our website, other websites, mobile applications, or in other marketing channels. For example, we may use the purchase information we collect about you to deliver to you, via one or more of those channels, advertisements that we, or the parties whose products or services we are promoting, think may be of interest to you. We also may engage third party advertising networks to deliver these advertisements. These networks use cookies and similar technologies to personalize the advertising content you see and to measure the effectiveness of the advertisements they deliver. These companies are authorized to use the information we provide and they collect when you navigate to a website within the ad network to provide this service to us.

 

Fulfill legal and regulatory requirements
We may use the Personal and Nonpersonal Information we collect to comply with federal, state, or other applicable laws and regulations.

 

Protect the rights or property of Snapcart or our Registered Users
We also may use the Personal and Nonpersonal Information we collect to the extent we believe it is necessary or appropriate to enforce or apply our rights under our agreements with Registered Users, and/or to protect the rights, property or safety of Snapcart, our Registered Users and others.

 

How does Snapcart share your information?

Personal Information
We may share masked or hashed versions of Personal Information with our Clients or with Partners for the purpose of conducting market research only and not for the purpose of marketing to you from third party.

 

Contests, sweepstakes and surveys
We may promote or offer contests, sweepstakes, similar promotional offers or surveys that may be co-sponsored by Snapcart and one or more other companies, or may be sponsored by companies other than Snapcart. Some or all of the Personal Information collected through these offers or surveys may be shared with the sponsor(s) or other companies indicated on the entry form, in the governing rules or on the survey, as applicable.

 

Agents and service providers
We engage other companies and individuals to perform certain services and functions on our behalf. For example, we may engage third parties to send email and postal mail, analyze data, provide marketing services, process applications, provide search results and links (including paid listings and links), and provide customer service. We contractually obligate these service providers to access and use the Personal Information we make available to them only as needed to perform their functions and for no other purposes.

 

Third-party companies
We may share masked or hashed versions of the personally identifiable information we collect with third-party market research and other unaffiliated companies who may use the information for any legally permissible purpose including but not limited to matching to additional data sets, data analysis and research reports.

 

Information we share with nonaffiliated third parties as permitted by law
We reserve the right to disclose Personal Information to the extent permitted by applicable law.

 

Business transfers
If there is a change of control in Snapcart’s business (whether by merger, sale, or otherwise), your Personal and Nonpersonal Information could be included as part of that a transaction and could be used by the relevant counterparts.

 

Protection of Snapcart and others
We may disclose Personal and Nonpersonal Information about you to third parties when we believe such disclosure is appropriate to comply with a legal requirement, such as a law, regulation, court order, subpoena or search warrant, or in the course of a legal proceeding. We may also disclose Personal and Nonpersonal Information as we believe appropriate to enforce or apply our rights under our agreements with Registered Users, to protect the rights, property or safety of Snapcart, our Registered Users and others, including exchanging information for fraud protection and credit risk reduction.

 

With your consent
In addition to the above, we may share Personal and Nonpersonal Information about you with others to the extent you consent to such sharing.

 

Nonpersonal Information
We may provide Nonpersonal Information about you to Clients, Partners or others for marketing, analysis and other purposes. For example, your purchase information may be aggregated with the purchase information of other Registered Users and analyzed to evaluate the effectiveness of certain award offers or advertisements, and the results of that analysis may be shared with Clients, Partners, or others.

 

Security of Your Personal Information
Snapcart Group is committed to earning and keeping your trust. We understand the need for your Personal and Nonpersonal Information to remain secure and private, and we have implemented security practices and procedures designed to safeguard your Personal Information in accordance with this Privacy Policy. Only Snapcart employees and service providers who need to use it as part of their jobs are authorized to have access to your Personal and Nonpersonal Information. Please remember that you also play a valuable part in data security. You should never share your Account password, if applicable, with anyone. If you feel your password has been compromised, you should change it immediately. After you have finished using our mobile application or website(s), you should log out of your Account and exit your browser so that no unauthorized persons can use our website under your name or Account.

 

Online Forums
Please note that any Personal or Nonpersonal Information you voluntarily include in bulletin boards, chat rooms and other online forums we may offer may be viewed and used by anyone with access to those forums. Snapcart is unable to control any use of such Personal or Nonpersonal Information.

 

Collection of Information from Children
None of our products or services is intended for use or purchase by children. Accordingly, Snapcart does not knowingly collect, either online or offline, information from children under the age of 13 (thirteen). If you believe that we might have any information from a child under age 13 (thirteen), please contact us.

 

Changes to this Privacy Policy
Please note Snapcart reserves the right to modify and updates this Privacy Policy from time to time so please review it frequently. We will post any Privacy Policy changes on this page and, if the changes are significant, we will provide a more prominent notice in the Snapcart mobile application or by email to the email address we have on file in your Account. Each version of this Privacy Policy will be identified at the top of the Privacy Policy by its effective date, and we will also keep prior versions of this Privacy Policy in an archive for your review.

 

Respecting your Consent and Access to Personal Information

 

If you wish to access the Personal or Nonpersonal Information that we have relating to you, inquire about the ways in which such Personal or Nonpersonal Information relating to you has been or may have been used or disclosed by Snapcart within the past year, or wish to withdraw your consent to our use of such Personal or Nonpersonal Information, you may contact us at support@snapcart.asia. We will seek to attend to your request as best as we reasonably can.

 

Key Terms                                                       

Account An “Account” is an account you establish with Snapcart.

 

Rewards “Rewards” are the discounts, cash rebates, other cash rewards, points, coins, miles and/or other rewards that we offer you as a Registered User.

 

Cookies A “cookie” is a small file containing a string of characters that is sent to your computer when you visit a website. When you visit the website again, the cookie allows that site to recognize your browser. Cookies may store user preferences and other information.

 

Nonpersonal Information “Nonpersonal Information” is any information about you that is not Personal Information.

 

Personal Information “Personal Information” is information stated in your family certificate (kartu keluarga), or your citizenship registration number (nomor induk kependudukan), place and date of birth or your biological mother’s and father’s citizenship registration numbers.

 

Registered User A “Registered User” is an individual or entity that registers to receive any service provided by us, such as through our website or mobile application.

 

Snapcart or our website A “Snapcart Website”, which may also be referred to as “our website”, is any website Snapcart and its affiliated companies host or otherwise operate.

 

Unsubscribe To unsubscribe from all future email, click the unsubscribe link in the welcome email or any subsequent email from Snapcart. You may also email us at support@snapcart.asia

 

*Updated on 22 November 2016